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Work Agents: Systems, Capabilities, and Optimization
A map of AI agents that do real digital work, from answering questions to running workflows.
90
works
Representative works classified by form
Shows agent research spreading from Q&A to whole-workspace tasks.
How it works
No shared picture
Agents now edit files, run workflows and fix code, but research lacks one way to describe reliable delegated work.
Work-centric framework
Treat an agent as model plus harness acting in a stateful workspace, judged by verified outcomes along persistence and openness.
Organized field
Five work forms, five capability families, optimization routes and evaluation methods, plus open problems for sustained delegation.
From the paper